In the reliability report it states that my complaint was unreasonable so they removed it. Here is the BBB Reliability report. There was nothing done except to try and get as much money from me as possible that day.
Administratively Closed
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| 1 - | BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied. | ||||
So I filed a complaint against the Better Business Bureau with the BBB and this is how they answered my complaint.So this would not have made me so mad except for the fact that I had a complaint filed against me and the BBB acted just a little different. I am not a member. Unlike the people I filed against who have been members for years.
I have a letter from them stating that they have removed my name, address, and telephone number from their website. It's still there.
The woman who filed the complaint removed her complaint before the BBB even contacted me. They tried to take credit for the resolution. They have at least removed stopped that.
The response is funny. Not surprising. Just funny. Read it for yourself. In my complaint against them I asked that they disclose how they treat members and non-members and issue a public apology. Notice that I got none of that. None. Just a big fat excuse again and no action.
Worthless.
